Last updated: 19 October 2026. This Privacy Policy explains how Beula Digital Platform (“Beula Digital”, “we”, “our” or “us”) collects, uses, discloses and protects personal information when you visit beuladigital.com, buy books, register for the Shift Movement, use a learning account or contact us.
1. Who is responsible for your information
Beula Digital Platform is the organisation responsible for information collected through this website, subject to its relationship with relevant service providers. Our contact email is info@beuladigital.com, our telephone/WhatsApp number is +255 659 992012, and our stated location is Dar es Salaam, Tanzania. Full verified business identity and physical contact details should be made available on our Contact page.
2. What personal data we collect
- Contact and account details: name, email, phone number and any account username or profile details you provide.
- Order and payment records: products ordered, order number, amounts, status, billing and any relevant delivery information, plus transaction references provided by a payment service. We do not request your card PIN, CVV or mobile money PIN through our contact forms.
- Learning details: course enrollment, progress or activity information if learning features are enabled.
- Community and enquiry details: messages, form submissions and communication preferences.
- Technical data: IP address, browser/device details, security logs and cookie information; optional analytics data where such tools are enabled.
3. How and why we use personal data
We use information to process orders and downloads, deliver services and learning access, respond to enquiries, administer voluntary community registrations, maintain accounts, prevent fraud, secure the website, meet legal and accounting obligations, and improve performance. Marketing updates are sent only where we have an appropriate basis, including consent when required. You can withdraw marketing consent or opt out of optional communications.
4. Lawful basis and your choices
Depending on the activity, processing may be necessary to perform an agreement with you, comply with a legal obligation, protect security and other legitimate interests where lawful, or be based on your informed consent. You do not have to subscribe to marketing to buy a book or request support. Where processing is based on consent, you may withdraw it subject to legal limits and processing already carried out lawfully.
5. Who we share information with
We may share only the information reasonably needed with hosting and website support providers, WooCommerce and connected commerce tools, learning-platform tools when activated, email/communication services, shipping services if physical goods are offered, and the payment provider you choose at checkout. Payment methods and providers may change as integrations are enabled. We may also disclose data to authorities when legally required. We do not sell personal information to advertisers.
6. Payment security
Payment instructions and sensitive card or mobile money authentication are handled according to the payment methods available at checkout. We retain records needed to identify and verify transactions, but you should never send PINs, CVVs, full card information or passwords to our team by message or email. Contact us promptly if you suspect fraudulent activity.
7. Cookies and analytics
Essential cookies may support logins, cart contents, security and the functioning of the site. Optional measurement or promotional cookies, if enabled, may require your consent. You can manage cookies through your browser and any cookie-preference tools made available on the website. Disabling necessary cookies may affect account and checkout functions.
8. International processing
Some technology vendors or hosting infrastructure may operate outside Tanzania. Where personal data is transferred internationally, we aim to use lawful safeguards and meet applicable requirements under Tanzania’s Personal Data Protection Act and regulations. The actual vendors and transfer arrangements must be verified as our services change.
9. How long we keep information
We retain information only for as long as reasonably required for its stated purpose, service delivery, dispute handling, fraud prevention and applicable tax, financial or other legal record-keeping obligations. Retention periods vary by record. When information is no longer required, we will delete, anonymise or securely archive it as appropriate.
10. Data protection and access
We use reasonable administrative and technical safeguards to help protect information from unauthorised access, alteration and loss. No internet system is completely secure. Access to information should be limited to personnel and service providers who need it for legitimate operations.
11. Your rights
Subject to Tanzania’s Personal Data Protection Act and applicable exceptions, you may ask about the data held on you, request access or correction, object to certain processing, seek deletion or restriction where applicable, and withdraw consent where consent is the basis. To exercise a right, email info@beuladigital.com and describe your request. We may need to verify your identity before disclosing or changing records. You may also raise a concern with Tanzania’s Personal Data Protection Commission where appropriate.
12. Children
Our services are not directed at children who cannot lawfully consent to the relevant processing or purchases. Where parental or guardian consent is required, it should be obtained before the child submits personal information or purchases a service.
13. Policy updates and contact
We may revise this policy as technologies, features or legal requirements change. The current version will show its last updated date. Questions and privacy requests can be sent to info@beuladigital.com or +255 659 992012.